Click your survey from your project folder and select Fill out with respondent-id. Then type respondent-id corresponding to the unique
ready printed respondent number in the paper survey.
When you press "Enter", the Next button is selected.
It is also possible to shift back in the answered survey by clicking the Back button.
Use the TAB key to shift between the fields, by choosing the Next or Back button and then press "Enter".
You can also write an ID-number on paper surveys and the respondent-id, if you haven't create ready printet respondentnumbers on surveys.
You can kan resume or edit an answer by typing the same ID.
Notice that the dialog box doesn't close automatically.
It will make it easier to type in a new respondent ID after filling out a survey.
After you typed the respondent-id the survey opens
with small letters next to each answer option. By typing the letter ’a’ (not ’Alt’-a)
the corresponding option is selected in the survey (like clicking with the mouse).
It is possible to type in user ID, group ID or periodID following this form: user_id;group_id;period_id.
E.g. like: user1;group;period3
After the survey is answered, the answers can be checked in an export file.
When you type answers to Matrix questions, type the letter + number for the scale
For the questions the scale "Very much likely -> Don't know" corresponds to the numbers 1-6.
| Very happy smiley |
Happy smiley |
Neutral smiley |
Unhappy smiley |
Very unhappy smiley |
Don't know |
| 1 |
2 |
3 |
4 |
5 |
6 |
You can also use a combination of the arrow key (shifts between scale categories) and the tab key (shifts between rows).
Click on your survey and select Answer.
If you want to delete answers individually, select Delete answers individually (from summary), or select Delete all answers to delete all answers at once.
You can delete answers by filtering from these settings
- Delete all answers filtered by user ID
- Delete all answers filtered by internal ID
- Delete all answers filtered by user question
Make you choice and click Next.
Select the answers to be deleted. Use the ’Ctrl’-key to select more than one. Click Next and Finish to complete the deletion.
Delete all answers
When you have selected Delete all answers you can regret your choice by clicking Cancel.
Click on Finish to delete all the answers.
This function is useful for deleting an answer, while the survey is being implemented.
In this case, if you delete an answer, then the survey link will return to be actived, and the respondent can take the survey once again.
Click your survey in the project folder and select Answers.
Select Exports answers and click Next.
Then select the Format for the exported data.
You can export data in 9 different formats:
- Summary of answers (answered/not answered)
- ASCII fixed with (triple-s)
- ASCII, custom separated (delimited)
- defgo panel
- Excel
- SAS
- SPSS
- Survey (exports answers to another survey)
- Web service (auto export)
- Web service (export on demand)
Check the field Press here if you want to use a filter to filter the export for Current, Current and historical,
Only historical and Valid within the period.
Exports are created as background-jobs. When you export answers the title with the exportfile will visible in the overview page.
Right next to the exportfile a yellow clock icon will indicate waiting time, until the report is ready.
When the icon disappears, the export is ready to be opened by clicking on it.
The export will have the same name as the survey, date and time, and click to open the export.
You can update the export. Click the export to be updated and select update in the pop-up menu. All answers that have been added efter the creation of the export will be visible.
Click your survey in your project folder and select Answers.
Click Export answers and Next.
Check the field Press here if you want to use a filter to filter the export for Current, Current and historical,
Only historical and Valid within the period.
Click your survey and select Answers.
Click Export answers and Next.
Select Summary of answers (answered/not answered) in the function Format for the exported data.
Click Next to generate a HTML-file, readable in the browser. You can check the field
Notify by email when it is ready, to receive an email when the exportfile is ready.
You can change the email address.
Click Finish.
Click your survey and select Answers.
Click Export answers and Next.
You have these options for exporting to ASCII:
- Eksport to ASCII fixed width (triple-s)
- Eksport til ASCII comma separated file (delimited)
Eksport to ASCII fixed width (triple-s)
Select Eksport to ASCII fixed width (triple-s) in the function Format for the exported data.
2 files are generated - a description file and a data file.
The description file is a XML file in the standardformat triple-s.
In the description file you can also se which columns to include questions and the precise question texts.
The Datafile can be read into e.g. Microsoft Excel
Check the field Notify by email when it is ready
Click Finish to start the export.
Eksport til ASCII comma separated file (delimited)
Select Eksport til ASCII comma separated file (delimited) in the function Format for the eksported data.
Click Settings to choose Vertical (as columns) or Horizontal (as rows) in your export.
Then specify the Max number of columns to export for forms.
Settings
You can filter your export after question. Click Settings and define question numbers or question row separated by comma.
You can write answer status and include unanswered for panels.
Write variable names to export file.
Personal data
You can include personal data from connected panel:
email/ national identification number/ phone number (content of first column) and name (content of second column)
Write answer status and include unanswered for panels
Add unique variable names to export file (optimized for defgo import)
defgo panel export is used for exporting answers including background information
(e.g. email, name, gender, age, postalcode) from an existing survey.
Click your survey and select Answers.
Click Export answers and Next.
Then select defgo panel and click Next.
Select the questions for which answer data should be exported to the panel.
The defined questions will be moved by using the arrow buttons, Add
and Delete.
Email should be standing first followed by name and other background data.
Subscription to a panel can be implemented via a link to a survey on the company website. A survey including with 4-5 questions involving background data can be created, and data
can subsequently be exported to the panel.
In the window Export Data you can select the folder to place your export file.
Name the title of your export. You can check the field
Notify by email when it is ready, to receive an email when the exportfile is ready. Click Finish and defgo will generate a file to import in the
defgo panel.
The file can be opened in a text editor as a comma separated file. The first line (The questions from the survey) can be deleted, and data can be edited and copied directly
into a new or existing defgo panel.
Eksport to Excel, creates a .xls-file which opens directly in ’Excel’.
You can define the number of characters in freetext answers.
Click your survey and choose Answers.
Click Export answers and Next.
Then select Excel in the function Format
for the exported and click Next.
Check the field Notify by email when it is ready, to receive an email when the exportfile is ready.
You can change the email address.
Click Finish to start the export.
Click the report file and click Open.
Settings
You can filter your export after question. Select Settings and define
question numbers or question row separated by comma.
You can write answer status and include unanswered for panels.
Write variable names to export file.
Personal data
You can include personal data from connected panel:
email/ national identification number/ phone number (content of first column) and name (content of second column)
Write answer status and include unanswered for panels
Add unique variable names to export file (optimized for defgo import)
To SAS (for Windows) are create two files. A descriptionfile (programfile), including texts for answer options,
and a datafile including question texts and raw data.
Click your survey and select Answers.
Click Export answers and Next.
Then choose SAS in the function Format for the exported data and
click Next.
You can check the field Notify by email when it is ready, to receive an email when
the exportfiles are ready. Click Finish and the export files will be generated.
The description file
The description file includes the values for answer options. The datafile includes the answers.
The question text is visible by right clicking column Q# and selecting Properties.
With the data program SPSS, you can quickly and easily transfer data to dataprocessing.
Click your survey and select Answers.
Click Export answers and Next.
Then select SPSS in the function Format for the exported data and click Next.
You can check the field Notify by email when it is ready,
to receive an email when the exportfile is ready. Click Finishand the export file will be generated.
For SPSS (for Windows) defgo creates a file in the format .sav, that you open in SPSS.
The file includes texts from the survey and data, ready for processing.
The first steps are the same for exporting to a survey:
Click your survey and select Answers.
Click Export answers and Next.
Then select Survey and click Next.
You can check Choose new target survey or Choose one of the previous
target surveys, click OK.
In the field select the correct form and click OK.
Choose source- and targetquestion. For each source- and targetquestion the new row in the form is created.
In any case there are two or more source questions to a target question, they can be merge in a row in the form.
Check the field Merge every answer to a single row in the form.
You can export answers as soon as the respondent answers. This is automatic via Web Service (automatic export).
Click your survey and select Answers, and select Web Service (auto export).
Type your API url query format and insert notification email if the export fails.
You can export answers via the client server and receive "real-time" data via a link. With this link you'll receive instructions to receive the answers in an export.
Here is an example link:
https://app.defgo.com/defgo/ExportAnswers?&surveyId=1447360&exportFormat=CSV&checksum=J37WTV&dataSelectorColumn=userId&dataSelector=*
SurveyId = Survey ID from which the answer are being exported
ExportFormat – The format the answers are being exported in (either "CSV", or "JSON").
Checksum – Security parameter for the survey
dataSelectorColumn – Defines the column for which the filter should apply (should contain one of following "userId", "email", "CPR_CVR")
dataSelector – Defines which answers should be exported based on filter value for the filtered column (if no filter activated, use "*")
The Client (user) can locate the "Checksum" parameter by clicking the survey, select Answers,
choose Export answers and then select Web service (export on query).
The "Checksum" parameter is shown as an API-key to export on queries and in this case is: ZA3MKR3
To view settings for answer export, click on your survey and select Answers,
and Export answers and then export format.
Click on Next and Settings.
Filter answers
- By questions
- Rows or columns, and maximum no of columns
- Personal data from connected panel
- Include unanswered surveys for panels
Exclude personal informations in answer export
If you created a panel while creating your survey, you can exclude the first two columns from the panel,
e-mail, personal-id, phone-number (first column kolonne) and name (second column), for your export of answers.
This function is activated by default. To include the first two columns, de-enable the function
by clicking the check-box.
This function is used to export answers to quiz questions, where the correct answer has been determined in advance.
Click your survey and select Answers.
Click Export answers and Next.
Then select Summary of answers to knowledge test questions and click Next.
You can choose to check Notify by e-mail when ready, so you receive an e-mail when the export file is ready. The e-mail address can be changed here. Click Finish to start the export.
To the right of the new export file, an icon is added that can be red or green. When the icon disappears, the export is finished.
Click the file to open it or save it to your computer's hard drive. A report with correct answers "+" and incorrect answers "-" is displayed.
Click your survey and select Answers.
Click Import answers and Next.
You can import answers from these formats: SAV, TXT,
TSV, SCSV, CSV or DAT.
The file should not contain status for answers and variable names. These functions can be changed in
Settings for Answer export. To import answers of Form questions with the
function Repeat answer alternatives, use Horizontal export setting.
Choose between these delimiters in your import file:
- Tabulator
- Semicolon
- Comma
- Other
The setting The file contains headers is activated by default.
File size must be no more than 30MB
Click Next and number of answers from your file will be visible.
Click Finish if the data are correct.
Click your survey and select Answers.
Click Merge answers and Next.
Choose two or multiple surveys to be merged. Press ’Ctrl’-key to select multiple surveys.
Select the current survey and the survey will be merged with it self.
This means creating a copy of the survey with answers. This functions is used for survey backup before datacleaning.
Select surveys and questions to merge and click Next, to choose how to merge the surveys.
- The survey(s) are identical and merge into a new identical survey -
Used to merge surveys where each question, answer option and order is identical.
If the surveys are not identical, you'll receive this message:
"The chosen surveys do not have the same number of questions and can not be merged.".
You can select survey name or survey ID as group name in the merged survey
- The survey(s) are different and must be merged into a new survey
containing all the questions from each survey. - Used to merge two different surveys
implemented with identical panels
(the respondent has the same user-id in both surveys).
- The survey(s) are different and must be merged by question names
- Questions in both surveys must have identical question names and answer options in the same order.
See also the section Type question labels.
Select element or question to be merged.
- All questions - All questions are merged.
- All questions except background data -
If the survey is implemented Via panel paneldata is not included in the report.
- Only the following questions (enter question numbers and/or question ranges separated by commas -
leave blank if all questions. For example 1,3,5-12) - Select the individual questions to be merged.
How to find this feature- Click your survey from the project folder and
select Answers. Then click Merge answers.
Merge surveys with attached panels with the function
Merge connected panels into one panel with new ID-numbers of respondents
– funktionen.
- - surveys are merged into a new survey, containing all answers
- - all paneler attached to the survey implementation will be merged into one new panel.
The created survey will be implemented via a new attached panel.
Surveys merged should fulfil these criterias:
- - surveys must be identical
- - panels used for implementing the survey must have identical structure
- - the number of background names must be identical, and should have the same type of answers
(Only one answer Freetext).
How to find this feature- Click your survey from the project folder and
select Answers. Then click Merge answers.
If you've name questions in two or more surveys, the surveys can be merge by question names.
Questions from both surveys need question labels. The answer options must be identical and in order.
See also the section Type question labels.
Select The surveys are different and must be merged by question names.
Choose between All questions and All questions except backgrounddata.
Click Next.
If you didn't create question names to match between the two surveys, or if the answer options don't match in order,
you'll receive this message:
The questions in merged surveys must have the same questions and answer options in the same order.
If you've created question names correct you'll receive this message:
The chosen surveys are merged by question name.
Click next to continue the merge.
How to find this feature- Click your survey from the project folder and
select Answers. Then click Merge answers.
If one or more surveys are being implemented Via panel you can choose
All questions except backgrounddata, to avoid paneldata being included in the report.
When merging identical surveys, you can choose to merge selected questions.
ChooseOnly the following questions (enter question numbers and/or question ranges separated by commas -
leave blank if all questions. For example 1,3,5-12)
When you merge questions or question ranges it is easier to list question ranges by hyphen.
Click Next, and name the merged survey. Click Finish.
How to find this feature- Click your survey from the project folder and
select Answers. Then click Merge answers.
There are different ways to import data. This describes an example of
how you can import answers step by step.
There are two surveys: number 1, with answers, and number 2, the empty
survey. The answers from Survey 1 should be imported into Survey 2.
1) Export the answers from Survey 1.
a) Click Survey 1, select Answers -> Export answers -> ASCII, individual separator settings.
b) Click Settings.
c) Use the following settings: Vertical, in Delimiters select Other* and enter ¤, uncheck the Variable names box and click OK.
*You can also choose the delimiter from the standard options from Tab to Space; the "sun" symbol ¤ is chosen here to avoid errors if certain symbols occur in open answers or comments.
d) Click Finish.
2) Prepare the export for import into defgo.
a) Click the export file and select Open. The file downloads automatically; remember where it's saved, or move it to the required folder.
b) Open the empty Excel sheet, click Open, Browse, and select the export file.
c) Select Delimited in the Text Import wizard and click Next.
d) Select Other and enter Delimiter ¤.
e) Select all columns (use Shift or Ctrl to select multiple columns) so they turn black, then select Text.
f) Save the file as text (.txt file).
3) Import the answers into defgo.
a) Click Survey 2 and select Answers.
b) Select Import answers.
c) Click Choose file.
d) Select the delimiter Tab and click Upload file.
e) The file uploads and Number of answers is shown, click
Next.
f) Click Finish.
g) The answers have been imported.
h) If the wizard gives an error, log out and back in to the account (optionally clear the browser history) and try importing again.
To import answers into defgo, the answers must be placed in an Excel file with one respondent per row.
Below is a description of the format and the most common question types, and how data should be laid out for an import.
Leading columns
The format begins with five columns that should simply be ignored for import purposes (however, enter the number 1 in the first column for all rows):
Note: if you want the answer to be timestamped as if it was submitted on a specific date, this date can be entered in column E (Answer date),
in the format dd-MM-yyyy HH:mm:ss, e.g. 31-05-2017 13:11:15.
In Excel this can be set up by formatting the column with the Custom cell format and the pattern: dd-mm-yyyy hh:mm:ss, as shown below:
Description text (information text for the respondent)
For this question type, simply leave the cell empty.
Single answer questions
For this question type, enter a number for which answer option was chosen, starting from 1. E.g.:
1 = 1st answer option
2 = 2nd answer option
3 = 3rd answer option
Multiple answer questions
For this question type, each answer option occupies a cell (column):
1st column = 1st answer option
2nd column = 2nd answer option
3rd column = 3rd answer option
This is indicated with 0 or 1 for whether it is selected or not (0 = not selected, 1 = selected).
Matrix/frequency questions
For this question type, each answer option (row in the image above) occupies a cell (column):
1st column = 1st answer option
2nd column = 2nd answer option
3rd column = 3rd answer option
A number is entered for which scale step was chosen, starting from 1. E.g.:
1 = 1st scale step
2 = 2nd scale step
3 = 3rd scale step
4 = 4th scale step
5 = 5th scale step
6 = 6th scale step
Free text questions
For this question type, the entered text is provided as plain text on one line (i.e. without line breaks).
Converting to a text file
The Excel file with the survey answers now needs to be converted to a text file.
Converting to a text file directly from Excel
The easiest way to do this is to save the file as "Text (Tab delimited) (*.txt)":
Depending on your local setup, this method can sometimes cause issues with special characters such as æ, ø, å.
Therefore, the alternative method below via Notepad can be used if you experience problems with special characters.
Converting to a text file via Notepad
Alternatively, the file can be copied/pasted via Notepad like this:
Copy all cells from the Excel file into a text file (e.g. Notepad) and save it (use UTF-8 format when saving, as shown below).
Select two or more surveys that are completely identical in the overview and click Next.
If the surveys are completely identical, a new window appears where you can enter a new title for the survey.
You can choose to check Notify by e-mail when ready, so you receive an e-mail when the survey is ready. The e-mail address can be changed here.
You can optionally choose the survey name or survey ID as the group name in the merged survey. Click Finish to start the merge.
If the selected surveys are not identical, the following message is shown.
"The selected surveys do not have the same number of questions, and therefore cannot be merged. Click back and select surveys that can be merged."
How to find this feature- Click your survey from the folder on the overview page and select Answers. Then click Merge.
.
i navigationsværktøjslinien.
in the navigation toolbar
Or adding a report based on a form template. 
,
and select the closed answer the freetext answer can be attached to.
, choose Profile and click on Change password.
Form dashboard settings
Add chart
Share settings
Manual
Finish
to open or close form dashboard settings.
to change user name, e-mail , see user group and send a message to the user.
opens the message window. Fill in the subject line, enter the text and click Send.
in the top menu or click on Add new charton the dashboard. 
, to delete - 
.
in the top menu to open Share settings.
