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If you have other questions than the ones above you are welcome to
contact us.
Q: Why should I use defgo.net instead of doing the surveys myself?
A: defgo.net offers a comprehensive solution to carrying out surveys
which makes it easy to design questionnaires and to make analyses and reports
of gathered data. The efficient processes offered by defgo.net will save you considerable amounts of time and money.
defgo.net is a replacement to printed questionnaires and telephone interviewing.
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Q: How do I get started?
A: Log on to
www.defgo.net to get going. You save your questionnaires by registering.
Call +45 3614 8034 for an instruction by one of our experts.
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Q: Do I need to take a training course
A: Principally you do not need to take any course, because the pedagogical guides in defgo.net
will help you through the entire process, also if you should have
forgotten it in three months. In other words, you do not have to bother with reading boring manuals.
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Q: How long does it take to make a survey?
A: defgo.net is an on-line system to immediate data gathering and analysis of the
received answers. You can construct a questionnaire and launch the survey in no time.
It does not need to take more than five minutes, and as soon as the first respondents have
returned their answers, you can begin analyzing directly off defgo.net.
defgo.net is clearly the fastest way to obtain your answers and it will
save you considerable amounts of time compared to standard procedures.
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Q: How many surveys can I make?
A: You can launch an unlimited number of surveys in defgo.net.
You can choose to run the surveys one after another or concurrently.
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Q: How many questions can I include in my questionnaire?
A: You can include an unlimited number of questions and answers in your survey.
However, in order to avoid wearying respondents and to ensure a high level of
participation, we recommend you not to include more than 40-50 questions in a survey.
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Q: Is it possible to change the layout of the questionnaire?
A: For each survey you are able to define background and font colour,
font size and type, and insert your own logo in the questionnaire.
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Q: Where are my surveys saved?
A: All your surveys will be saved on defgo.net's secured servers,
which are always accessible via the Internet.
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Q: Who can participate in the survey?
A: By e-mail you can invite anyone with Internet access to participate in the survey.
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Q: How do I gather the answers?
A: The chosen respondents are encouraged to participate in the survey by an e-mail
invitation containing a link to the questionnaire. The questionnaire will appear by
opening the link and entering username and password. All the answers in the
questionnaire will be transferred directly to the defgo.net database, and you
will be able to see the results right away. You can also choose to get a pop-up
message on a home page or Intranet or you can use a standard banner.
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Q: Can I see running results?
A: By logging on to defgo.net you can follow how the survey progresses.
You are able to see the number of respondents participating as well as the results
of the incoming answers.
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Q: When can I begin analyzing the survey data?
A: It is possible to see the results as soon as the first
respondent has replied. Therefore, it is up to you to decide when to
begin analyzing the survey data.
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Q: Does defgo.net require any special software or hardware?
A: It simply takes a PC with Internet access and MS Internet Explorer 4.0
(or later version) to run the defgo.net system. Respondents simply need a standard
HTML browser such as Netscape Navigator.
You do not have to buy any software or hardware, because the system runs as an
ASP model.
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Q: Can I export the results?
A: You can copy-paste the results to Microsoft Excel yourself or simply let the
system do it directly. You may want to make use of this option if you want to make
further data analyses or import the collected answers to your contact database.
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